Effective Date: December 02, 2024
Thank you for choosing AI Meeting Tool. We value your business and strive to ensure you have a seamless experience. Please read our Cancellation and Refund Policy carefully to understand your rights and obligations regarding cancellations and refunds.
1. Subscription Cancellation
1.1 Cancellation by the User:
- Users may cancel their subscription at any time through their account settings.
- Cancellation will take effect at the end of the current billing cycle. You will retain access to the AI Meeting Tool until the subscription period ends.
1.2 Cancellation by AI Meeting Tool:
- We reserve the right to cancel or suspend your subscription due to violations of our Terms of Service or inappropriate use of the platform. No refunds will be issued in such cases.
2. Refund Policy
2.1 Eligibility for Refunds:
- Refunds are only available for annual subscription plans canceled within the first 14 days of purchase.
- Refunds are not applicable for monthly subscriptions, partially used subscription periods, or promotional/discounted plans.
2.2 How to Request a Refund:
- To request a refund, contact our support team at info@aimeetingtool.com within the applicable period. Include your account details and reason for cancellation.
- Refund requests will be reviewed and processed within 7-10 business days. Approved refunds will be issued to the original payment method.
2.3 Non-Refundable Items:
- Setup fees, if any, are non-refundable.
- Add-on services or custom features purchased outside the standard subscription are non-refundable.
3. Free Trials
- Free trials are offered to new users for 7 days. No charges will be incurred during the trial period.
- If you do not wish to continue, cancel your subscription before the trial ends to avoid being charged.
4. Changes to the Policy
We may update this Cancellation and Refund Policy from time to time. Significant changes will be communicated via email or notifications on our platform. Continued use of the service after policy changes constitutes your acceptance.
5. Contact Us
If you have questions about this policy or need assistance with your account, please reach out to us:
Email: support@aimeetingtool.com